Data Handling and Protection Declaration
APP Name：Jalwa U
About HEARTFLIGHT
HEARTFLIGHT HK LIMITED is an international company headquartered in Hong Kong (Company Number: 3283659), with its office located at 58/F, Central Centre, 99 Queen's Road Central, Hong Kong. We are committed to connecting the world through innovative solutions and, with our core mission of building a secure and efficient service platform, creating exceptional value for users worldwide. We have specifically authorized Jalwa U
Commencing: Jul 19 2026
For any inquiries or support needs, feel free to reach out. We welcome your communications. Contact us via email at technologylytimes@gmail.com
1. Scope and Acceptance
This document outlines the data handling practices of Jalwa U, (“Jalwa U”, “us”, “we”, or “our”), which forms an integral part of our Terms of Use. Continue reading to understand our approach to data management. By accessing our platform (“Site”), or utilizing our Jalwa U mobile application (“App”) or any associated services (collectively referred to in this document as the “Service”), you consent to the terms herein. If you disagree with these terms, refrain from using the Service.
As you engage with the Site or App, we may gather information from you as described below. Upon registration and account usage, we collect data to facilitate the Services. The specific data collected varies depending on your interaction with our App and Services.
2. Data We Obtain
Upon visiting and utilizing our Site or App, installing the App on your device, or creating an account with Jalwa U, certain personally identifiable information is gathered to enable service delivery. Further details are provided below.
2.1. Registration and Account Data
During the installation of the Service on your device and/or account creation with Jalwa U, personally and/or non-personally identifiable information may be collected. There are two categories of Registration and Account Data:
• Mandatory Information - You will be required to provide details such as your gender, name or alias, date of birth, and mobile phone or email address. This data is essential for enabling connection and friend features within our Service.
• Optional Information - You may also share additional voluntarily submitted personally identifiable information, including photos, videos, self-descriptions, and interests. For example, you can specify interests on your profile page. Providing such details is entirely discretionary. If you register using your Facebook, Apple, or Google account, we may collect additional accessible data. For instance, registering via Facebook Connect may grant us access to your Facebook ID, profile picture, birthdays, and other details, stored on our servers to facilitate service usage.
We utilize your contact information for marketing purposes, where permitted by law, such as announcing new offerings or service updates. You can adjust email and mobile notification settings to control communications. Instructions within notifications allow unsubscribing from specific alerts.
Additionally, our text messaging feature enables communication with others. We store and process your communications and related metadata to detect malicious content, abuse, and prohibited images. We also analyze communication patterns (excluding content) to enhance service understanding and platform safety.
2.2. Location Data
‘Location Data’ includes your current position derived from GPS, Wi-Fi, or IP address, which may be shared with us or other users. We require Location Data to securely establish and maintain your account, deliver Services, and uphold platform integrity. Accurate location information ensures proper connections and service functionality.
We may collect, use, and retain additional location-based information to personalize services and improve connection relevance.
2.3. Log Data
We gather ‘Log Data’ when you interact with our services, including details such as IP address, browser type, operating system, device configuration, visited pages, location, device identifiers, search terms, and cookie information. Log Data also encompasses interaction metadata with Services, such as communication partners and timestamps (excluding content unless required for safety).
We use Log Data to operate and secure our Services, enhance performance, identify popular features, and improve marketing effectiveness. Metadata, such as connection dates or locations, is utilized to refine user experiences.
Log Data is retained for no longer than 30 days.
2.4. Third-Party and Affiliate Data
We may receive information from third parties, including partners evaluating platform content safety, corporate affiliates, or linked services. This data helps operate our Services. Supported integrations allow permission revocation through application settings; others require visiting the connected service.
Payment information, such as credit card details, may be provided for service purchases. Transaction data, including timing and amounts, may be received if payments are processed through our features or intermediaries.
2.5. Inferred Identity Personalization
Logging into Jalwa U associates your browser or device with your account for authentication, security, and personalization. Subject to settings, additional associations may be made to infer identity details, such as email address hashes. This enables personalized and secure service delivery.
2.6. App Usage Information
• Device Data – Information such as device model, unique identifiers, IP address, and usage statistics may be collected.
• Activity Monitoring – We track user and others’ interactions within the App and Site, including matches, messaging, media sharing, and geographical usage. Device access to photos, camera, and microphone is required for profile pictures, media sharing, and compliance checks, such as age verification.
• Shared Content – User-generated content, including profiles, messages, photos, videos, and music, may be stored on our servers. Sharing content with others limits your control over its usage, potentially making it publicly accessible. Users acknowledge that Jalwa U is not liable for shared content misuse.
• Transaction Records – Payment details may be processed by third-party vendors. We may store transaction metadata, such as merchant names, dates, amounts, and behavioral patterns.
• Error Reports – Crash data, including device type, identifiers, timestamps, and feature states, is collected to improve App stability. Such reports generally lack personally identifiable information and are used solely for error resolution.
2.7. Website Interaction Data
Online tracking technologies, such as cookies and web beacons, may automatically gather data on:
• Site visits, including browsing history, duration, and frequency;
• Location details from devices, such as IP addresses and general geography;
• Device specifications, including identifiers, operating systems, and browser types.
These tools enhance login security, analytics, and service development. Disable tracking through browser settings to opt out. Further details are available in the Cookie Policy section.
2.8. Age Verification
The Service is not intended for individuals under 18. We do not knowingly collect data from minors. Age verification ensures compliance and platform safety. If underage data is inadvertently collected, it will be deleted. Users under 18 must refrain from using the Service.
3. Profile Management
Users can access, modify, or remove profile information, including pictures, names, interests, bios, languages, and birthdays, anytime via the App. Ensure shared details align with your preferences. Profiles are visible to connected users and discoverable through proximity-based contact listings. Blocking users prevents their profile visibility.
Profile details may be auto-populated from Facebook, including names, pictures, birthdays, emails, genders, and IDs. Changes can be made in the App or Safety Centre, as outlined in Section 13.
4. Personal Data Utilization Purposes
We adhere to data minimization principles, using data solely for specified purposes, including:
4.1. Service Delivery
• Facilitating user connections within the App;
• Enabling profile sharing with other users;
• Providing video/audio calling, image/video sharing, and communication features;
• Offering premium services, games, music sharing during calls;
• Contacting support and processing third-party payments;
• Conducting analytics to enhance connection relevance and service updates.
4.2. Account Administration
• Creating and updating accounts;
• Delivering administrative notices and alerts;
• Facilitating networking opportunities and location/interests-based suggestions;
• Improving Services through surveys, research, and user behavior analysis;
• Processing third-party payment transactions;
• Sending marketing communications and notifications;
• Responding to user inquiries;
• Sharing data with Third-Party Partners and Jalwa U Group to fulfill contractual obligations.
4.3. Safety and Integrity
• Verifying accounts and activities to combat harmful conduct;
• Detecting and preventing illegal behavior and policy violations;
• Investigating suspicious activities using automated and manual reviews.
4.4. Legal and Business Management
• Exercising or defending legal rights;
• Compliance with regulatory requirements;
• Ensuring user safety through content moderation;
• Supporting corporate transactions, such as mergers or acquisitions;
• Fulfilling contractual obligations with users and partners.
4.5. Cross-Service Integration
• Linking user data across Jalwa U services for a cohesive experience.
5. Legal Grounds for Data Processing
Data processing occurs under one or more of the following legal bases:
• Contractual necessity (Terms of Use fulfillment);
• Legitimate interests (e.g., fraud prevention, security, internal administration, unless overridden by user rights);
• User consent (for specified purposes);
• Legal compliance requirements;
• Public interest or vital interest protection.
6. Data Sharing with Third-Party Partners
We share information with affiliates, vendors, and service providers supporting our business, such as infrastructure providers, analytics firms, customer support, security services, payment processors, and survey platforms. Examples include:
• Publicly visible profile data (ID, name, gender, region, photos, birthdays, interests);
• User-shared information with other users;
• Jalwa U Group entities (parent companies, subsidiaries, affiliates) supporting App integration;
• Agents, contractors, IT providers, payment processors, analytics firms, and marketing partners (with user consent);
• Telecommunications operators, collection agencies, credit agencies, security providers, banks, financial institutions;
• Professional advisors (legal, auditors);
• Regulatory authorities, law enforcement, courts;
• Potential business transferees.
7. User Content Sharing Risks
Voluntarily shared content (e.g., messages, photos, videos) becomes publicly accessible. Once shared, re-sharing by others cannot be prevented. Even after deletion, cached or archived copies may persist. Shared personally identifiable information in messages or live chats may be viewed and used by others. Jalwa U is not responsible for content misuse.
8. Marketing Communications
Opted-in users consent to receiving direct marketing, such as:
• Promotions for premium features, events, offers, contests;
• Customized updates based on preferences, behavior, and transaction history.
Consent is required before sending marketing communications. Users can opt out anytime, as outlined in the Data Protection Rights section.
9. Data Access and Deletion
Users control shared data via App settings or device adjustments. Account deletion removes data from our servers, subject to legal retention requirements. Note that deletion may limit Service access.
10. External Links
Third-party websites accessed via our Service have independent privacy practices. This policy does not cover their data handling. Review their policies for details.
11. Security Measures
Jalwa U prioritizes protecting user data. Access to personally identifiable information is restricted to authorized personnel and partners. We employ technical and physical safeguards, including encryption, access logs, and monitoring, to prevent unauthorized access, loss, or misuse. However, internet transmission risks remain.
Data may be processed internationally, subject to applicable laws. Users consent to such transfers by using the Service. We implement safeguards for international data transfers and pseudonymize or aggregate data for analytics, fraud detection, and service improvement.
12. Data Retention
Personal data is retained only as necessary to fulfill outlined purposes, then anonymized or securely deleted, unless legal requirements mandate longer retention.
13. Data Protection Rights
Users are entitled to the following rights:
• Access: Request confirmation of data processing and obtain copies.
• Consent Withdrawal: Revoke consent for data processing.
• Rectification: Correct inaccuracies (e.g., age or gender) via App feedback.
• Erasure: Request data deletion unless required for legal compliance or defense.
• Processing Restriction: Limit data processing in specific circumstances.
• Objection: Object to processing based on personal situations, unless legitimate grounds exist.
• Complaint Filing: Report infringements to our Data Protection Officer.
14. Exercising Rights
Update or delete personal data via the App or by emailing technologylytimes@gmail.com
15. Cookie Usage
Cookies and similar technologies (e.g., web beacons) are used for:
• User verification and preference recall;
• Delivering personalized content and ads;
• Monitoring and optimizing service performance;
• Analyzing traffic and campaign effectiveness.
Browser settings allow opting out of cookies, though some features may be disabled.
16. Policy Updates
We may revise this policy periodically. Notifications of material changes will be posted on the Site or App. Continued use after updates constitutes acceptance of the revised policy.
17. Contact Details
For policy inquiries, contact us at technologylytimes@gmail.com